Golden Bridge Cash Solution is committed to protecting the privacy of personal information. This Privacy Policy explains how Golden Bridge Enterprises (Aust) Pty Ltd, trading as Golden Bridge Cash Solution ("Golden Bridge", "we", "us" or "our"), collects, holds, uses and discloses personal information and credit-related information.
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where we handle consumer credit information, the credit reporting provisions in Part IIIA of the Privacy Act 1988, the Privacy Regulation 2013 and the registered Privacy (Credit Reporting) Code also apply.
Depending on your dealings with us, we may collect information such as:
We generally collect information directly from you when you apply for a loan, use our website or Member Portal, provide supporting information, communicate with us or otherwise deal with us. We may also collect information from third parties where authorised or permitted by law, including identity verification providers, financial information service providers, credit reporting bodies, other credit providers, authorised representatives and publicly available sources.
We may handle your information for purposes including:
Where permitted by law, we may obtain credit reporting information from a credit reporting body to assist us in assessing an application for consumer credit and managing credit provided by us. We may also disclose credit information to a credit reporting body where permitted or required by the credit reporting provisions of the Privacy Act and the registered Credit Reporting Code.
Credit-related information may include identification information, consumer credit liability information, repayment history information, financial hardship information, default information, payment information, credit enquiries, serious credit infringement information and information derived from credit reporting information, to the extent permitted by law.
If we are likely to disclose your credit information to a credit reporting body, we will provide the applicable credit-reporting notification, including the name and contact details of the relevant credit reporting body, as required by law.
We may disclose personal or credit-related information where reasonably necessary for the purposes described in this policy, or where authorised or required by law. Recipients may include service providers that assist us with identity verification, financial information, payment processing, information technology, document management, professional advice, debt recovery and other business functions; credit reporting bodies and other credit providers where permitted by law; government, regulatory, law-enforcement or dispute-resolution bodies; and a person you have authorised to act on your behalf.
We do not disclose personal information to an overseas recipient unless the disclosure is permitted under applicable privacy law.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information for as long as reasonably required for our business and legal obligations and take reasonable steps to destroy or de-identify information when it is no longer required to be retained.
You may request access to personal information or credit-related information we hold about you, or ask us to correct information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading. We will deal with access and correction requests in accordance with applicable law. In some circumstances we may be permitted to refuse a request, in which case we will provide the reasons required by law.
If you have a concern or complaint about how we have handled your personal or credit-related information, please contact us using the details below. We will investigate and respond in accordance with applicable requirements.
If you are not satisfied with our response, you may be able to refer the matter to the Office of the Australian Information Commissioner or, where the matter falls within its jurisdiction, the Australian Financial Complaints Authority (AFCA).
Golden Bridge Cash Solution
Golden Bridge Enterprises (Aust) Pty Ltd
Telephone: 1300 137 906
Email: info@gbcash.com.au
Post: PO Box 347, Collins Street West VIC 8007
For information about our complaints process, please see our Dispute Resolution Guide.
We may update this Privacy Policy from time to time to reflect changes to our practices, systems or legal requirements. The current version will be made available on our website.
Last updated: September 2026